Standard Terms
1. Acknowledgement of Risks
I understand that sewing involves the use of sewing machines, needles, scissors, irons, and other equipment that may cause injury. I voluntarily assume all risks associated with participation in classes at Sewing Gem Studio.
I release Sewing Gem Pty Ltd, its owners, instructors, and staff from any liability, claims, or demands arising from injury, loss, or damage that may occur while participating in classes or activities.
2. Medical Emergencies
In the event of an accident or medical emergency, I authorise Sewing Gem Studio to seek medical assistance as deemed necessary. I accept responsibility for any associated costs.
3. Photo and Video Release
Sewing Gem Studio may take photos and/or videos during classes for use in marketing materials, social media, and promotional content.
If you do not wish to be photographed, please inform your instructor at the beginning of each class. We will make every effort to accommodate your preference.
4. Payment Terms
All course fees must be paid in full at the time of booking before attending any lessons. Your place in a class is not secured until payment is received.
We accept payment via credit/debit card through our secure online checkout.
5. Cancellations and Refunds
Please see our Cancellation Policy for details on refunds and cancellations.
6. Code of Conduct
Students are expected to respect instructors, fellow participants, and studio equipment. We aim to create a welcoming, supportive environment for all learners.
Unsafe or disruptive behaviour may result in removal from the class without refund.
7. Age Requirements
Adult classes are designed for participants aged 16 and over. Our Teen Stitch programme is designed for ages 11-15.
For students under 18, a parent or guardian must complete the booking and provide consent on their behalf.
8. Materials and Equipment
Sewing machines and basic tools are provided for use during class. Students are responsible for bringing their own fabric and any additional supplies as specified in the course requirements.
Materials such as thread, interfacing, and notions are available for purchase at the studio.
9. Studio Access
Please note that studio access requires navigating stairs. If you have mobility concerns, please contact us before booking.
Student Cancellations
Transfer Your Spot
If you can't attend, you're welcome to send someone else in your place. Just let us know the name and contact details of the person attending at least 24 hours before the class.
The substitute attendee must meet any age or skill requirements for the course.
No-Shows
If you don't attend your class without prior notice, this is treated as a late cancellation and no refund will be provided. Our class sizes are small and limited, so we encourage you to let us know if you can't make it.
Studio Cancellations
In the rare event that Sewing Gem Studio needs to cancel a class due to instructor illness, extreme weather, or other unforeseen circumstances:
We will notify you as soon as possible
You'll be offered the choice of rescheduling to another date or receiving a full refund
If only some lessons in a multi-week course are affected, we'll reschedule those specific sessions or refund their proportional value
How to Request a Cancellation
To cancel your booking, please email us with your name and the course details:
studio@sewinggem.com
Refunds are processed within 5-10 business days to your original payment method.